Terms of service

General Terms and Conditions of Sale

Acceptance of the General Terms and Conditions of Sale and Conclusion of the Contract
The sales contract is considered concluded when Miss Cheri Lab sends an order confirmation email to the Customer. The email contains the Customer's details, the order reference, the price of the purchased goods, shipping costs, and the delivery address where the goods will be sent. In case of non-acceptance of the order, Miss Cheri Lab will promptly inform the Customer. By placing an order through the various methods provided, according to the order form on the Website (hereinafter referred to as the "Order"), the Customer declares that they have read all the information provided during the purchase process and fully accept these general terms and conditions (hereinafter referred to as the "Terms").
These Terms may be printed or saved on durable media, in compliance with the provisions of Article 12 of Legislative Decree 70/2003 and Article 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
These Terms may be subject to modifications, and the date of their publication on the Website is equivalent to their entry into force.

USE OF OUR WEBSITE
By using this website and/or placing orders through it, you agree to:
(I) use the website only for legally valid consultations or orders;
(II) not place false or fraudulent orders. If we have plausible reasons to believe that such an order has been made, we will be authorized to cancel it and inform the relevant authorities;
(III) provide us with your email address, postal address, and/or other contact details truthfully and correctly. Likewise, you consent to our use of this information to contact you (if necessary, please see the Data Protection Information).
If you do not provide all the information we need, we will not be able to process your order.
By placing an order through this website, you guarantee that you are of legal age (18 years or older) and have the legal capacity to enter into binding contracts.

REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and/or to delete or modify any material or content from it. While we will always do our best to fulfill all orders, exceptional circumstances may arise that require us to refuse the processing of orders after sending the Order Confirmation, and we reserve the right to do so at any time.
We disclaim any liability to you or third parties for the removal of any product from this website, for the deletion or modification of any material or content from the website, or for not processing an order after sending the Order Confirmation.

CANCELLATION OF AN ORDER
Once an order is placed, the order receipt email and the confirmation are sent; it is not possible to cancel the order in any way.

Purchase Methods
The products offered for sale by Miss Cheri Lab are those listed on the Miss Cheri Lab Website at the time the Order is placed, as described in the relevant information sheets.
To place an Order, the Customer must complete the relevant form on the Website in full and submit it after carefully reviewing the Terms, as well as the characteristics of the product(s) they wish to purchase. The Customer must also request from Miss Cheri Lab, if desired, the issuance of a fiscal invoice for the purchase, in accordance with Article 22 of Presidential Decree No. 633/1972.
The Customer undertakes to verify the accuracy of the personal data contained therein and to promptly notify Miss Cheri Lab of any corrections.

Miss Cheri Lab is committed to describing and presenting the items sold on the Website as accurately as possible. However, some errors, inaccuracies, or minor differences between the Website and the actual product may occur. Furthermore, the photographs of the products presented on the Website do not constitute a contractual element, as they are for illustrative purposes only.